Questions, answered.

Facial cupping uses gentle suction from small cups glided over oiled skin on the face. With this set, you squeeze the soft silicone bulb, place the clear cup on skin slicked with facial oil and release, then glide along your cheeks and jaw. Squeeze harder for more lift on the jawline and lighter around the eyes.

The clear cup is topped with a soft silicone bulb. Squeeze the bulb, place the cup on skin that has a thin layer of facial oil, then let go. The bulb gently lifts the skin up into the cup. Keep it moving in slow strokes along your cheeks, jaw and brow, and do not leave it in one spot. Squeeze harder for more lift, lighter for less. You control it with your fingers.

A clear cup topped with a soft silicone squeeze bulb. That is the whole set. There is no pump, no valve caps and nothing to assemble. The clear cup lets you see exactly how much skin is lifting as you glide, so you can ease off around delicate areas.

Yes, most people pick it up in their first session. Start with a light squeeze across your cheek, so you can feel how the suction works before moving to smaller areas. Because the cup is clear, you can see how much skin is lifting and ease off if it feels like too much. It should feel firm and gentle, never painful.

A session of 3 to 10 minutes suits most faces. Some people like a quick glide on mornings when they wake up looking puffy, while others prefer two or three evening sessions a week. Pick a rhythm you will keep, because regular use matters more than long sessions. Always glide over facial oil so the cups move smoothly and never drag on dry skin.

Start with a light squeeze, then see how your skin feels afterwards. Keep the cup moving, because holding it in one place for too long can leave pink marks. Skip any area with broken, irritated or sunburnt skin until it has settled. If you have a skin condition or you are unsure, check with your GP or dermatologist before you begin.

Rinse the cup and bulb after each session and pop them away. Always glide over facial oil so the cup never drags on dry skin. Keep it moving, and skip broken, irritated or sunburnt skin until it has settled. It is rechargeable too, so there are no batteries to buy. Most people notice their skin feels smoother and cleaner after the first use.

Start with the brush and your usual cleanser to clear away makeup, sunscreen and buildup. Rinse, pat dry, apply a little facial oil, then glide the cups along your cheeks, jaw and brow. Finish with the steel roller for a cool, refreshing close. The whole routine takes a few minutes at the mirror. Each tool also works on its own, so use one, two or all three depending on your morning.

A couple of minutes is enough. Glide over each cheek, along the jaw and under both eyes for around two to three minutes in total. You can use it daily. Mornings suit a lot of people, because it freshens the face before makeup. It also feels good in the evening after a long day at a screen. Make sure your skin is clean before you start.

Yes, keep your usual cleanser. Apply a small amount to damp skin, then glide the brush over your forehead, cheeks, nose and jaw for about a minute. There is no need to press hard. Start on a lower intensity if your skin is sensitive and build up as it feels comfortable. Once a day is plenty. It suits gels, creams and foaming cleansers alike.

The cups and brush are personal-care items and are best kept to one face each. If two people in your home want the routine, a set each is the tidy answer.

Start with who will use it. The Contour Lift Cupping Set on its own suits one person who wants to try face cupping. The Sculpt & Depuff Duo adds the Cryo Steel Facial Roller for a cool finish, and the Sculpt & Clean Duo adds the Sonic Smooth Cleansing Brush for a proper cleanse first.

You can, and each tool works well on its own. The advantage of ordering a full set together is simple. Everything arrives in one parcel, and you start with the complete routine from day one instead of adding steps piece by piece. If you are not sure you want all three yet, the cupping set alone is a sensible place to begin.

Yes. Every set is complete on its own, and nothing needs charging out of the box except the brush, which is rechargeable. The cupping set and roller are ready to use straight away. For someone who likes a calm few minutes at the mirror, either duo pairs the cupping set with a second tool.

Anyone who wants a simple facial routine at home. They suit you if you wake up looking puffy, feel your face looks tired after long days at a screen, or want a spa-style few minutes without booking an appointment. There are no apps, no complicated settings and nothing to learn beyond a squeeze, a glide and a roll. Every skin tone and skin type is welcome here.

You are covered by our 30-day money-back guarantee. Use your tools at home, judge them on your own face in your own mirror, and if they are not for you, contact us within 30 days of receiving your order for a refund. Skin is personal and everyone responds in their own way, which is exactly why the guarantee exists. It sits alongside your rights under Australian Consumer Law.

Reach out through our contact page with any question about your order, how to use a tool or the 30-day money-back guarantee. We answer in plain language and we would rather you feel confident before and after you buy than guess. If you are choosing between sets, tell us who will use them and we will point you to the one that fits.

We send orders Australia-wide. Postage options, costs and handling details are shown at checkout and on our shipping policy page, so you can see exactly what applies to your order before you pay. We keep those terms in one place on purpose. That way the page you read is the page we work to, with nothing buried in a product description.

No. Whichever bundle you choose, everything in it is packed and sent together in one parcel. There is nothing extra to track and no piece arriving later. The day your box lands, you have every tool you ordered in hand, so you can start your routine on your very first morning.

Yes. If something about postage or your address is not clear from the policy page, contact our team before you order and we will answer it plainly. We would rather sort a question out up front than have you guess at checkout. You can ask about delivery, which tools suit you or how the guarantee works, all in the same message.

Every order is packed and dispatched within one to two business days. Tracking is emailed as soon as your parcel ships.

Yes. The 30-day money-back guarantee applies to every bundle exactly as it does to a single tool, including the Sculpt & Depuff Duo and the Sculpt & Clean Duo. Try the routine over those 30 days, and if it is not right for you, send it back.

Contact our team within the 30-day window with your order details. We will explain how to send the tools back and process your refund once they are on their way. No lengthy forms and no pressure. If you are unsure whether you are using a tool correctly, tell us that too. Sometimes a quick tip on squeeze pressure is all it takes.